Last updated: 18/06/2019.

Terms of Sale

The term ‘we’, ‘us’, ‘our’, ‘ourselves’ refers to the owner of the website: That Carpet Tile Company LTD whom is registered at & operates from 22 Longwood Gate, Huddersfield, West Yorkshire, HD3 4UP.

That Carpet Tile Company LTD is a registered company in England & Wales, registration number: 11522616. The term ‘you’ refers to the user or viewer of our website. We are VAT registered with number: 303637524.

When purchasing from our website you are agreeing to the following terms and conditions. While every effort will be made to ensure all items shown on the website are in stock, no guarantee is given.

Making A Purchase

Making a purchase could not be easier. Just browse our store and add any items that you wish to buy in to the shopping cart. After you have finished your selection, click on ‘checkout’ and you will be asked for a few details that we need to be able to complete the order.

We accept online payments by Visa and MasterCard credit or debit cards. If you do not wish to pay online, you may send a cheque by post together with a list of what you would like to order and the delivery address.  Please note your cheque will need to clear in our bank account prior to your order being processed & dispatched. You can also make a bank transfer payment, please contact us for cheque & bank transfer payment information.

If you have made a mistake in your order and cannot correct it in the shopping cart, please contact us and we will correct the mistake.

Goods are normally delivered between 8am and 6pm Monday to Friday within 3-5 working days of placing your order.

Delivery & Returns

Please see our full delivery & returns policy prior to placing your order as certain restrictions may apply.

Eligibility To Purchase Products

All products on our website are available for sale through the site to residents & businesses of England & Wales only due to inflated shipping costs to Scotland & Ireland which we regret. Should you require a quote on shipping to Scotland & Wales please contact us so we can manually generate your quote. Please note, we are only able to deliver to business & commercial addresses only due to the logistics of the products we are selling.

In order to satisfy certain legal requirements and ensure that the delivery of the products can be made effectively and safely we need to be sure of certain pieces of information about you.

By placing an order through our site, you confirm and acknowledge that:

(a) You are legally capable of entering into binding contracts; and
(b) You are at least 18 years old;
(c) You are resident in the United Kingdom; and
(d) You are accessing our site from that country.

Our website contains a large number of products and it is always possible that, despite our best efforts, some of the goods listed on our site may be incorrectly priced. We will normally verify prices as part of our order confirmation procedures so that, where a product’s correct price is less than our stated price we will charge the lower amount when dispatching the goods to you. If a product’s correct price is higher than the price stated on our site, we will normally, at our discretion, either contact you for instructions before dispatching the goods, or reject your order and notify you of such rejection.

Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.If you cancel your order after the goods have been dispatched from the manufacturer/distributor you could be liable for restocking and/or transport costs.

Credit & Debit Card Security

When your order is placed and paid for via our website, your data including credit card/debit numbers are securely passed via SSL using 256 bit encryption. They are only decrypted after they reach our server. They are not held in clear text on any web site.

Privacy

We do not disclose buyers’ information to third parties other than when order details are processed as part of the order fulfillment. In this case, the third party will not disclose any of the details to any other third party. Please see our full privacy policy.

Newsletter Sign Up 5% Off Discount (Expired)

  • We’ll email you a 5% off voucher when you sign up to our newsletter.
  • Your voucher code will be automatically emailed via Mailchimp when you confirm your subscription.
  • Excludes sale items & trade customers.
  • Cannot be used in conjunction with any other offer.
  • Single use discount only.
  • 1 discount code per customer account.
  • Maximum discount £150.00.